databroker concentrates on supporting processes of selling, in the range of sales activities planning and their measure of effectiveness. Wide reporting possibilities and data analysis allow the monitoring of current work and plan activities in longer terms and particular organisational units. databroker using its range of activities (contact centre,
database, technologies) has adequate competences not only for the efficient sales management, but also for building multilevel relations with clients. databroker uses innovative technological tools presenting a process approach of selling products and services, as well as the ability of marketing and sales integration. Apart from the typical telemarketing campaign execution (in-bound and out-bound), owned resources allow for the integration of any direct communication channels.
Owing to that previously mentioned, databroker executes sales support programs, aiming to reach customers directly and motivate them to purchase a particular product by involving them in special motivation programs. The execution of
loyalty programs containing strategy and computer applications is used to manage support programs, depending on the preferences and needs of the clients. Another important point of the databroker offer is the execution of consumer promotion. The company creates consumer promotional programs, which aim is to reach end-users directly and to support the selling process effectively by using the mechanics of premium sales and lottery.
Sales supporting programs include:
• customer service and on-going monitoring of sales channels,
• accepting orders,
• creating promotional offers,
• sales projects management,
• planning and reporting of sales activities,
• high security access and data in computer applications,
• building business ratings, which help to monitor sales effectiveness more accurately,
• a proper information circulation and a complete control over sales processes.
Customer relations management allows the build up of a unified
database and run a clear history of contacts – from the moment of contact, through sales, up to complaints service. It enables the best usage of the company’s resources and control over business processes in the field of sales, marketing, customer service and analysis with reporting. It ensures a clear profile of clients and a possibility of multilevel segmentation of
database, precisely search for the information according to the given criteria, data security system (certified by the Data Safety Administrator), more efficient circulation of information within the company and the elimination of needless running costs.
databroker has experience, together with an impressive record, in executing sales promotions (contests, lotteries, premium sales, and other promotions) within Poland. Sales promotion projects were implemented in all distribution channels (traditional and retail trade network) or dedicated to a particular network. databroker’s willingness to conduct such a program, also assists in dealing with complex design, logistic and legal service.
Databroker concentrates on the execution of promotional programs which are based on the promotion of products and services and their sales, avoiding standard sales chains (wholesalers, distributors). A promotional program’s success depends on a professional arrangement and the proper execution of the program.
databroker offers:
• direct selling,
• direct mailing (order),
• telemarketing,
• on-line marketing (e-mailing, on-line shops).
* Promotional offer – get the Loyalty Program Software for only 1 PLN!!!